How can we help?
Find quick answers about pulse checks, statistics, app access and Pulseo Premium.
The essentials, explained clearly.
Where do I use Pulseo?
Pulse measurement, BPM history, statistics and profile tools are inside the Pulseo iPhone app. This website provides product information, App Store handoff, Premium checkout and subscription management.
Can I create my app account here?
Standalone registration is not available yet. When secure Premium checkout is active, the checkout email is used to create or connect your Pulseo app account after payment confirmation.
Is Pulseo Premium available on this website?
Yes. Pulseo Premium starts with 3 days free, then renews for 19.99 EUR or the localized equivalent shown at checkout every 2 weeks until canceled.
How is my pulse measured?
Pulseo uses the iPhone camera as described in the app to estimate a pulse reading for general wellness awareness. Follow the in-app instructions and do not use the result as a medical diagnosis.
What do Week, Month and Year show?
The statistics area summarizes measurements across different periods, including averages, minimums, maximums and changes in tracking habits.
Is Pulseo a medical device?
No. Pulseo is designed for general wellness, heart awareness and lifestyle tracking. It does not replace professional medical advice.
Why can I not sign in on this website?
Sign-in becomes available after the Pulseo account service is connected. Premium checkout and later sign-in use the same account email; there is no fallback to a separate website password.
What should I include in a support request?
Describe the screen, action and visible error. Never include your password, full payment details or sensitive health information.
Still need a hand?
Tell us what happened and we will reply to the email address below. Never send your password or full card details.